Gadget - Shopify webhooks taking a long time to process – Incident details

Shopify webhooks taking a long time to process

ResolvedDegraded performance3 hours

Affected

API writes

Operational from 9:30 AM to 12:30 PM

  • ResolvedUTC

    This incident has been resolved. We will continue to monitor closely throughout the day.

  • IdentifiedUTC

    We have identified the issue and are scaling up the system to process the backlog quickly.

  • InvestigatingUTC

    Our queues that process Shopify webhooks are backlogged with a large number of webhooks.