Gadget - Elevated AI Assistant error rates – Incident details

All systems operational

Elevated AI Assistant error rates

Resolved
Partial outage
Started 9 days agoLasted about 1 hour

Affected

AI Assistant

Partial outage from 6:02 PM to 7:04 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    The AI assistant is erroring frequently. One of Gadget's upstream LLM inference providers is having a service disruption. We're in the process of failing over to backup providers.