Gadget - Shopify App Integration – Incident details

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Shopify App Integration

ResolvedDegraded performance56 hours 12 minutes

Affected

Shopify Plugin

Degraded performance from 4:00 AM to 12:12 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. The latent error was only being seen during business hours when apps were being loaded by Shopify merchants. We will monitor this into the morning to verify the fix is working as expected.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    Some merchants will see an intermittent Throttled page when opening an installed gadget app. Shopify APIs and webhooks are still working and are not affected by this issue. We are currently investigating this incident.