Gadget - Elevated request latency and timeouts – Incident details

All systems operational

Elevated request latency and timeouts

Resolved
Major outage
Started 1 day agoLasted about 2 hours

Affected

API writes

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

API reads

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

AI Assistant

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

Shopify Plugin

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

Code editing

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.