Gadget - Websocket Connection Issues – Incident details

Websocket Connection Issues

ResolvedDegraded performance1 hour 10 minutes

Affected

API writes

Degraded performance from 4:20 PM to 4:25 PM, Operational from 4:25 PM to 5:30 PM

API reads

Degraded performance from 4:20 PM to 5:30 PM

Code editing

Degraded performance from 4:20 PM to 5:30 PM

  • ResolvedUTC

    We recently updated our NGINX settings to address an issue, but this unintentionally caused websocket connection timeout errors. We have now restored the original settings, and the websocket connection issues have been resolved.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.