Gadget - Elevated request latency and timeouts – Incident details

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Elevated request latency and timeouts

ResolvedMajor outage1 hour 55 minutes

Affected

API writes

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

API reads

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

AI Assistant

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

Shopify Plugin

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

Code editing

Major outage from 5:38 PM to 6:23 PM, Partial outage from 6:23 PM to 7:33 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.