Gadget - Notice history

All systems operational

Code editing - Operational

99.998% uptime
Jun 2024 · 99.993%Jul · 100.00%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

API writes - Operational

99.969% uptime
Jun 2024 · 99.991%Jul · 99.999%Aug · 99.919%

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Jun 2024
Jul 2024
Aug 2024

API reads - Operational

99.996% uptime
Jun 2024 · 99.991%Jul · 99.996%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

AI Assistant - Operational

100.00% uptime
Jun 2024 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

Shopify Plugin - Operational

100.00% uptime
Jun 2024 · 100.00%Jul · 100.00%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

Notice history

View current status

Aug 2024

AUG30
Database maintenance
CompletedMaintenance10 minutes
  • CompletedAugust 30, 2024 at 1:55 PMUTC

    The maintenance has been completed

  • In progressAugust 30, 2024 at 1:45 PMUTC
    Maintenance is now in progress
  • PlannedAugust 30, 2024 at 1:45 PMUTC

    We are planning for a scheduled maintenance during that time.

Gadget backends failing with GGT_APP_CRASH
ResolvedMajor outage35 minutes
  • ResolvedUTC

    The issue has been resolved

  • MonitoringUTC

    We rolled back the offending code and have restarted any backends still running that code. We will continue to monitor the backends until there are no more errors.

  • IdentifiedUTC

    We have identified the issue and rolled back the offending code, and are currently working on rotating application backends.

Background actions UI not working
Resolved57 minutes
  • ResolvedUTC

    All infrastructure supporting the background actions UI is up and running

  • MonitoringUTC

    We are currently experiencing some infrastructure issues that breaks the background actions UI. All background actions and webhooks are still processing.

CDN Slowness
ResolvedDegraded performance1 hour 31 minutes

Jul 2024

Shopify Connection Setup Failures
ResolvedDegraded performance1 hour 5 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We noticed client side errors being thrown when creating Shopify Connections.

    We're in the middle of reverting the source of the error now.

Failure to specialize new pods
ResolvedDegraded performance2 hours 7 minutes
  • ResolvedUTC

    The team has fixed the underlying issue, all sandboxes should now be able to boot without issue

  • MonitoringUTC

    An issue has affected new pod specialization for the last two hours. A fix has been rolled out and the team is monitoring it now.

Major Outage the Team is Investigating
ResolvedMajor outage6 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently investigating this incident.

Automated incident detected, the team is investigating and will add more details here
ResolvedPartial outage
  • ResolvedUTC

    Automation: This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Jun 2024

High database load
ResolvedDegraded performance31 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We've identified the issue and have implemented some fixes to stabilize the system.

  • InvestigatingUTC

    We are currently investigating high database load that is causing degraded performance for the platform

Automated incident detected, the team is investigating and will add more details here
ResolvedPartial outage1 minute
  • ResolvedUTC

    Automation: This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Automated incident detected, the team is investigating and will add more details here
ResolvedPartial outage1 minute
  • ResolvedUTC

    Automation: This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Outage
ResolvedMajor outage2 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.

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