Gadget - Notice history

All systems operational

Code editing - Operational

99.979% uptime
May 2024 · 99.946%Jun · 99.993%Jul · 100.00%

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May 2024
Jun 2024
Jul 2024

API writes - Operational

99.977% uptime
May 2024 · 99.942%Jun · 99.991%Jul · 99.999%

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May 2024
Jun 2024
Jul 2024

API reads - Operational

99.976% uptime
May 2024 · 99.942%Jun · 99.991%Jul · 99.996%

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May 2024
Jun 2024
Jul 2024

AI Assistant - Operational

100.00% uptime
May 2024 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2024
Jun 2024
Jul 2024

Shopify Plugin - Operational

100.00% uptime
May 2024 · 100.00%Jun · 100.00%Jul · 100.00%

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May 2024
Jun 2024
Jul 2024

Notice history

View current status

Jul 2024

Shopify Connection Setup Failures
ResolvedDegraded performance1 hour 5 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We noticed client side errors being thrown when creating Shopify Connections.

    We're in the middle of reverting the source of the error now.

Failure to specialize new pods
ResolvedDegraded performance2 hours 7 minutes
  • Resolved
    UTC
    Resolved

    The team has fixed the underlying issue, all sandboxes should now be able to boot without issue

  • Monitoring
    UTC
    Monitoring

    An issue has affected new pod specialization for the last two hours. A fix has been rolled out and the team is monitoring it now.

Major Outage the Team is Investigating
ResolvedMajor outage6 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Automated incident detected, the team is investigating and will add more details here
ResolvedPartial outage
  • Resolved
    UTC
    Resolved

    Automation: This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Jun 2024

High database load
ResolvedDegraded performance31 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We've identified the issue and have implemented some fixes to stabilize the system.

  • Investigating
    UTC
    Investigating

    We are currently investigating high database load that is causing degraded performance for the platform

Automated incident detected, the team is investigating and will add more details here
ResolvedPartial outage1 minute
  • Resolved
    UTC
    Resolved

    Automation: This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Automated incident detected, the team is investigating and will add more details here
ResolvedPartial outage1 minute
  • Resolved
    UTC
    Resolved

    Automation: This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Outage
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

May 2024

Automated incident detected, the team is investigating and will add more details here
ResolvedPartial outage10 minutes
  • Resolved
    UTC
    Resolved

    Automation: This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Monitoring
Resolved12 minutes
  • Resolved
    UTC
    Resolved

    We've identified the issue and made the appropriate fix. We will be monitoring actively for the following hours.

  • Investigating
    UTC
    Investigating

    Investigating the outage, the team will provide realtime updates

Elevated DB Usage Detected
ResolvedPartial outage6 hours 25 minutes
  • Resolved
    UTC
    Resolved

    We are continuing to monitor this, but the DB looks to be back to normal.

  • Monitoring
    UTC
    Monitoring

    We are currently investigating this incident.

Service Unavailable 503
ResolvedMajor outage39 minutes
  • Resolved
    UTC
    Resolved

    We're still investigating the reason for the spike of 503 responses, however everything has recovered and is operating smoothly.

  • Monitoring
    UTC
    Monitoring

    Our systems have recovered. We're still investigating what happened.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Degraded Writes for Some Apps
ResolvedPartial outage5 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

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