Gadget - Notice history

All systems operational

Code editing - Operational

99.948% uptime
Aug 2025 · 99.868%Sep · 100.00%Oct · 99.981%

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API writes - Operational

99.947% uptime
Aug 2025 · 99.877%Sep · 99.978%Oct · 99.988%

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Aug 2025
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API reads - Operational

99.514% uptime
Aug 2025 · 99.881%Sep · 98.647%Oct · 100.00%

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Aug 2025
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AI Assistant - Operational

99.959% uptime
Aug 2025 · 99.881%Sep · 100.00%Oct · 100.00%

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Aug 2025
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Oct 2025

Shopify Plugin - Operational

99.959% uptime
Aug 2025 · 99.881%Sep · 100.00%Oct · 100.00%

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Aug 2025
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Oct 2025

Notice history

View current status

Oct 2025

Spike in API error rate
ResolvedPartial outage1 hour
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified and issue causing an elevated number of Cannot read properties of undefined (reading 'SinceLastPersisted') errors.

API and Webhook degraded for some environments
ResolvedDegraded performance1 hour 55 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Elevated background action execution wait times
ResolvedDegraded performance2 hours 15 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We've implemented a fix and are working through the backlog as fast as possible. We'll update here when queues are fully caught up.

  • Identified
    UTC
    Identified

    Background actions are seeing elevated start lag. We are continuing to work on a fix for this incident.

Elevated error rates for API writes
ResolvedPartial outage1 hour 18 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    API writes are occasionally failing with a Gadget framework issue like:


    Cannot read properties of null (reading 'SinceLastPersisted')



    We're reverting the offending change and will update when it has rolled out.

Elevated latencies for API reads and writes
ResolvedDegraded performance1 hour 54 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.

Sep 2025

Out-of-date Search Indexes
ResolvedPartial outage31 hours 25 minutes
  • Resolved
    UTC
    Resolved

    The issue that was causing search indexes to be out of date has been fixed.

    We are in the process of backfilling any changes our search indexes might have missed because of the incident.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    A number of apps have out of date search indexes, causing search requests to return incomplete results.

    We are currently investigating this incident.

Automated incident detected, the team is investigating and will add more details here
ResolvedPartial outage
  • Resolved
    UTC
    Resolved

    Automation: This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

High error rates
ResolvedPartial outage13 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Read/write outage for alpha apps
ResolvedPartial outage16 minutes
  • Update
    UTC
    Update

    This incident was a false alarm and was triggered by alpha infrastructure that is not used for customer workloads. We apologize for the noise.

  • Resolved
    UTC
    Resolved

    Automation: This incident has been resolved.

  • Identified
    UTC
    Identified

    We have identified the issue and are deploying a fix.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

New app and environment creation failing due to upstream yarn package availability issues.
ResolvedDegraded performance1 hour 4 minutes
  • Resolved
    UTC
    Resolved
    A fix has been deployed and this incident has been resolved.
  • Identified
    UTC
    Identified

    Node module debug v4.4.2 was compromised and removed from yarn packages. We are currently implementing a workaround for this issue. There will likely be more fallout from this issue as other compromised packages are pulled.

    We are continuing to monitor this incident and will provide workarounds if any other packages are removed. For further reading you can read this blog post

  • Investigating
    UTC
    Investigating

    Existing apps that have had a successful yarn installrun will continue to run as they have older dependencies cached in their yarn.lock file.

Aug 2025

Subset of apps seeing elevated write times
ResolvedPartial outage24 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are seeing apps return to normal.

  • Identified
    UTC
    Identified

    We have identified the issue and are deploying mitigation strategies.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Elevated API read and write latencies
ResolvedDegraded performance9 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Elevated latencies making database reads and writes
ResolvedDegraded performance10 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Live view logs showing no results erroneously
ResolvedPartial outage19 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    The Log Viewer in live mode is erroneously returning no results. We've identified the fix for this issue and will get it out as soon as possible.

DB timeouts, background action latency and app creation failures
ResolvedPartial outage1 hour 32 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified the issue and are deploying a fix.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

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