Gadget - Notice history

All systems operational

Code editing - Operational

100% - uptime
Jun 2024 · 99.993%Jul · 100.00%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

API writes - Operational

100% - uptime
Jun 2024 · 99.991%Jul · 99.999%Aug · 99.919%

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Jun 2024
Jul 2024
Aug 2024

API reads - Operational

100% - uptime
Jun 2024 · 99.991%Jul · 99.996%Aug · 100.00%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

Database maintenance
  • Completed
    August 30, 2024 at 1:55 PM
    Completed
    August 30, 2024 at 1:55 PM

    The maintenance has been completed

  • In progress
    August 30, 2024 at 1:45 PM
    In progress
    August 30, 2024 at 1:45 PM
    Maintenance is now in progress
  • Planned
    August 30, 2024 at 1:45 PM
    Planned
    August 30, 2024 at 1:45 PM

    We are planning for a scheduled maintenance during that time.

Gadget backends failing with GGT_APP_CRASH
  • Resolved
    Resolved

    The issue has been resolved

  • Monitoring
    Monitoring

    We rolled back the offending code and have restarted any backends still running that code. We will continue to monitor the backends until there are no more errors.

  • Identified
    Identified

    We have identified the issue and rolled back the offending code, and are currently working on rotating application backends.

Background actions UI not working
  • Resolved
    Resolved

    All infrastructure supporting the background actions UI is up and running

  • Monitoring
    Monitoring

    We are currently experiencing some infrastructure issues that breaks the background actions UI. All background actions and webhooks are still processing.

CDN Slowness

Jul 2024

Shopify Connection Setup Failures
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We noticed client side errors being thrown when creating Shopify Connections.

    We're in the middle of reverting the source of the error now.

Failure to specialize new pods
  • Resolved
    Resolved

    The team has fixed the underlying issue, all sandboxes should now be able to boot without issue

  • Monitoring
    Monitoring

    An issue has affected new pod specialization for the last two hours. A fix has been rolled out and the team is monitoring it now.

Major Outage the Team is Investigating
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident.

Automated incident detected, the team is investigating and will add more details here
  • Resolved
    Resolved

    Automation: This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Jun 2024

High database load
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We've identified the issue and have implemented some fixes to stabilize the system.

  • Investigating
    Investigating

    We are currently investigating high database load that is causing degraded performance for the platform

Automated incident detected, the team is investigating and will add more details here
  • Resolved
    Resolved

    Automation: This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Automated incident detected, the team is investigating and will add more details here
  • Resolved
    Resolved

    Automation: This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2024 to Aug 2024

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