Notice history

Jan 2024

Feb 2024

Mar 2024

Jan 2024

Feb 2024

Mar 2024

Jan 2024

Feb 2024

Mar 2024

Jan 2024

Feb 2024

Mar 2024

Resolved
March 29, 2024 at 12:30 PM
Resolved
March 29, 2024 at 12:30 PM
This incident has been resolved. We will continue to monitor closely throughout the day.
Identified
March 29, 2024 at 12:00 PM
Identified
March 29, 2024 at 12:00 PM
We have identified the issue and are scaling up the system to process the backlog quickly.
Investigating
March 29, 2024 at 9:30 AM
Investigating
March 29, 2024 at 9:30 AM
Our queues that process Shopify webhooks are backlogged with a large number of webhooks.

Resolved
March 12, 2024 at 12:47 PM
Resolved
March 12, 2024 at 12:47 PM
This incident has been resolved.
Monitoring
March 12, 2024 at 12:44 PM
Monitoring
March 12, 2024 at 12:44 PM
Things are returning to normal, we are monitoring the situation.
Investigating
March 12, 2024 at 12:39 PM
Investigating
March 12, 2024 at 12:39 PM
The system should be back up soon.

Resolved
March 05, 2024 at 5:23 PM
Resolved
March 05, 2024 at 5:23 PM
The platform has become stable
Monitoring
March 05, 2024 at 5:03 PM
Monitoring
March 05, 2024 at 5:03 PM
The platform has become stable and the team is continuing to investigate.
Investigating
March 05, 2024 at 4:57 PM
Investigating
March 05, 2024 at 4:57 PM
The infrastructure team is investigating and will be providing hot updates as they come in.

Resolved
February 24, 2024 at 1:10 AM
Resolved
February 24, 2024 at 1:10 AM
Automation: This incident has been resolved.
Investigating
February 24, 2024 at 1:09 AM
Investigating
February 24, 2024 at 1:09 AM
We are currently investigating this incident.

Completed
February 10, 2024 at 5:00 PM
Completed
February 10, 2024 at 5:00 PM
Maintenance has completed
Planned
February 05, 2024 at 5:00 PM
Planned
February 05, 2024 at 5:00 PM
We are undergoing some maintenance to improve database performance for string fields. Your deploys may be slow during during this time.

Resolved
January 24, 2024 at 4:53 PM
Resolved
January 24, 2024 at 4:53 PM
This incident has been resolved.
Monitoring
January 24, 2024 at 4:18 PM
Monitoring
January 24, 2024 at 4:18 PM
We implemented a fix and are currently monitoring the result.
Identified
January 24, 2024 at 3:55 PM
Identified
January 24, 2024 at 3:55 PM
We've identified the issue and are working on a fix.
Investigating
January 24, 2024 at 3:42 PM
Investigating
January 24, 2024 at 3:42 PM
We are currently investigating this incident.

Resolved
January 16, 2024 at 6:30 PM
Resolved
January 16, 2024 at 6:30 PM
This incident has been resolved.
Identified
January 16, 2024 at 5:48 PM
Identified
January 16, 2024 at 5:48 PM
Identified, the team is monitoring and will be providing updates
Investigating
January 16, 2024 at 5:47 PM
Investigating
January 16, 2024 at 5:47 PM
We are currently investigating this incident.

Resolved
January 09, 2024 at 7:15 PM
Resolved
January 09, 2024 at 7:15 PM
Upgrade complete
Investigating
January 09, 2024 at 5:56 PM
Investigating
January 09, 2024 at 5:56 PM
The team is aware of the upgrade and working on providing updates when completed.

Jan 2024 to Mar 2024

Gadget - Notice history